Privacy and Cookie Policy

At worldfootballkickz.com, your privacy is our priority. This policy explains what personal information we collect, how we use it and the steps we take to protect it.

Information We Collect

We collect the following information:

• Name, email address, shipping address and phone number for delivery updates
• Order details and purchase history, including product sizes and preferences
• Payment information, processed securely by third-party providers – we do not store full card details
• Website usage data via cookies
• Footwear size preferences and brand interests, if you choose to share them

How We Use Your Information

We use your information to:

• Process and ship orders, including international deliveries
• Provide customer support and handle returns or exchanges
• Improve our website, product selection and services
• Send order updates and, with your consent, promotional offers, restock alerts and new release notifications

We do not sell or share your personal data with third parties, except to fulfill orders through couriers like DHL, FedEx or local postal services, process payments through Stripe or PayPal, or as required by law.

Data Retention and Security

We retain your data only as long as necessary for transactions, warranty support and legal obligations such as tax records. Industry-standard security measures including SSL encryption and secure servers protect your information from unauthorised access, loss or misuse.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Withdraw consent for data processing

To exercise these rights, contact us using the details below.

Contact Us

Email: support@worldfootballkickz.com
Contact form: Available on our website
Support hours: Monday to Friday, 9:00 AM to 6:00 PM GMT

Cookie Policy

What Are Cookies?
Cookies are small files stored on your device to enhance browsing and remember your preferences.

How We Use Cookies
We use cookies to:

• Remember login and account preferences
• Maintain your shopping cart during checkout
• Recognise returning visitors
• Store recently viewed products
• Analyse site traffic through Google Analytics

Managing Cookies
You can disable cookies in your browser settings, but this may affect site functionality including checkout, login or cart recovery.

Third-Party Cookies
We use:

• Google Analytics to understand user behaviour and improve our content and performance
• PayPal and Stripe for secure payment processing, which may set their own cookies
• Social media platforms such as Instagram and TikTok, if you choose to share our products

User Commitment

By using our website, you agree not to:

• Engage in illegal activities
• Distribute harmful or offensive content
• Introduce viruses, bots or disrupt site operations
• Attempt to bypass our security or payment systems

Questions?

If you have any questions about this Privacy or Cookie Policy, please contact us at support@worldfootballkickz.com.