Contact Us

Get in Touch With WorldFootballKickz

Whether you're a player looking for your next pair of boots, a reseller building your drop-shipping business, or just someone with a question — we're here to help. At WorldFootballKickz, we've been serving the global football community for over a decade, and we take pride in offering authentic gear at prices that make sense.

Customer Support

Our support team is made up of real people who know boots. No bots, no automated runarounds — just straightforward help when you need it. Reach us through any of the channels below, and we'll get back to you within 24 hours on business days.

  • Email: [email protected]
  • WhatsApp: available via our website live chat
  • Instagram / Youtube: DM us for quick updates or general inquiries

Order Support — Help Us Help You Faster

When contacting us about an existing order, please include the following details to speed up the resolution:

  • 1. Your order number
  • 2. Full name used at checkout
  • 3. Email address associated with the order
  • 4. A clear description of your issue or question

International Customers

We ship worldwide from our fulfilment centre in Asia, and we've helped players in the UK, Europe, the USA, Australia, and beyond get their boots for over a decade. Our team is experienced with international shipping and can assist with:

  • Real-time order tracking and delivery estimates
  • Customs and import duty questions (advice, not guarantees)
  • Sizing guidance for all major brands
  • Returns, exchanges, and refunds
  • Drop-shipping setup and wholesale inquiries

Drop-Shipping & Wholesale Inquiries

If you're looking to start or scale your own football boot business, we're the partner you want. We handle the stock, packing, and shipping — you handle the sales. For drop-shipping or bulk wholesale questions, email us directly and we'll work out a pricing structure that works for you.

  • Drop-shipping: No minimums, no branding on packages, tracking provided.
  • Wholesale: Volume discounts available for long-term partners.
  • Contact us at [email protected] with your requirements.

Frequently Asked Questions

Before reaching out, check our detailed FAQ section. We've compiled answers to the most common questions about authenticity, sizing, shipping times, returns, drop-shipping, and more — you might find exactly what you're looking for in minutes.

Response Times & Our Promise

We aim to respond to every email within 24 hours on business days. For urgent issues, WhatsApp or live chat is the fastest way to reach us. We're committed to making things right — whether that means resending a lost package, helping with sizing, or sorting out a return. We've built our reputation on trust, and we don't take that lightly.

Real boots. Real people. Real service. Thank you for choosing WorldFootballKickz — where the game comes first.